On 14 April 2014, the Health Quality & Safety Commission (the Commission) hosted the Partners in Care: Show and tell symposium in Wellington, where providers and consumers from across health and disability services shared their expertise, knowledge and approach to working together as partners in care.
Dr Chris Walsh, Senior Advisor Consumer Engagement at the Commission, has received overwhelmingly positive feedback from the day and two more sessions are being organised in Auckland on 18th June and Christchurch on 16th June.
“People were really impressed with the information they received on the day – we heard feedback that they thought it was enlightening, inspiring and made them think in a different way. A lot of attendees said they would share this information with their staff and colleagues.”
“Our feedback forms showed many people liked the diversity of the speakers, and especially liked the Black Dog Institute’s creative director Matthew Johnstone’s presentation.”
Attendees took away messages about involving consumers, co-design and the benefits of a consumer council. They also had access to the different consumer engagement resources available to the sector.
“Of course there is always room for improvement, so we will tweak the next two symposia to include more workshop time.” says Dr Walsh.
Planning is underway with Matthew Johnstone returning and Lynne Maher and Hilary Boyd running a joint workshop session, both experts with experience based consumers.
“We will have some new speakers and some returning ones, so it will be another interesting and engaging day.”