Gillian Robb has been appointed as the Clinical Lead for the Commission’s Global Trigger Tools work programme. Gillian is a professional teaching fellow at Auckland University, and a Senior Quality Manager at Counties Manukau DHB. Her interest in this area comes from having worked at the DHB over the past five years, coordinating the management of serious and sentinel events, and working with a team to establish the Global Trigger Tool (GTT) methodology.
The GTT methodology was developed by the Institute for Healthcare Improvement and is being used across hospitals in the US and UK. The Health Round Table has facilitated training through the IHI for interested hospitals in Australia and New Zealand. As a result there is now a depth of experience developing across both countries in using the GTT methodology to learn more about patient harm.
Gillian Robb says she is keen to bring together the expertise gained from experience to date from both here and Australia – and use that to support DHBs in implementing this methodology as part of their focus on improving patient safety.
“It is a great opportunity for collaborative learning and to stimulate interest in the whole issue of patient harm and bring a more transparent approach to quality improvement.”
Along with Gillian’s current work at Counties Manukau DHB, this role with the Commission also brings together her clinical background in physiotherapy and her academic role at the University of Auckland where she is involved in research and teaching.